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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement

A) Calculation Matrix
B) Price lists
C) Pricing plan
D) Fields
E) Attribute

2. Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?

A) Model the router technical product and decompose it from the business internet offer.
B) Model the router as an attribute of the business internet offer with a default value of 'included'
C) Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
D) Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review

3. UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?

A) Create price list per region and use context Rules to determine the correct Price List
B) Create an attribute on business internet offers and use attribute based pricing
C) Create price list and price list entries associated with context Rules per region
D) Create base price list and multiple child price list per region

4. A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

A) Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
B) Attach an Omniscript ta task and handle the integration manually
C) Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
D) Use Apex to be able to send the customized payload and interpret the response

5. ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?

A) Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
B) Keep the number of attribute on the product low, avoid big picklist and direct assignments.
C) Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
D) Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules

Solutions: