Updated Nov-2024 Test Engine to Practice Nonprofit-Cloud-Consultant Test Questions
Nonprofit-Cloud-Consultant Real Exam Questions Test Engine Dumps Training With 267 Questions
Salesforce Nonprofit-Cloud-Consultant certification is an excellent way for professionals to showcase their skills and knowledge in using Salesforce to support nonprofit organizations. Whether you are a nonprofit professional seeking to advance your career or a consultant looking to expand your portfolio, this certification can be a valuable asset in achieving your goals.
NEW QUESTION # 86
A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier.
What are two factors the consultant should tell the system admin to consider?
Choose 2 answers
- A. A new Process Builder process was activated.
- B. A new standard roll-up summary field was added to an object.
- C. A new customizable rollup was added in NPSP Settings.
- D. A new node tree was added to the role hierarchy.
Answer: A,C
NEW QUESTION # 87
The admin at a nonprofit wants to delegate authority to two specific users to process gift entries.
Which three permissions should the consultant add to a permission set so the users can perform this work with only the necessary level of access?
Choose 3 answers
- A. Grant the View All Data permission.
- B. Grant visibility to the Gift Entry tab.
- C. Grant create and edit access to all required objects and fields.
- D. Grant access to BDI_BatchOvemde and BDI_DataImport Visualforce pages.
- E. Grant create, edit and delete access to all required objects and fields.
Answer: B,D,E
Explanation:
To delegate authority to specific users for processing gift entries, the consultant should add the following permissions to a permission set:
Grant visibility to the Gift Entry tab:
This permission ensures that users can access the Gift Entry tab where they can process and manage gift entries.
Grant create, edit, and delete access to all required objects and fields:
Users need full CRUD (Create, Read, Update, Delete) access to objects and fields related to gift processing such as Donations, Payments, and any custom fields or objects involved in the gift entry process.
This level of access is essential for users to accurately record, update, and manage gift entries.
Grant access to BDI_BatchOverride and BDI_DataImport Visualforce pages:
These Visualforce pages are part of the Batch Data Import (BDI) functionality in NPSP, which is used for batch processing of gift entries.
Access to these pages allows users to override batch data and perform data imports necessary for processing gifts.
Reference:
Salesforce documentation on Gift Entry permissions: Gift Entry Permissions
NEW QUESTION # 88
A nonprofit wants to segment its constituents based on their donations from the prior fiscal year. The nonprofit wants to include only onetime gifts it received.
Which NPSP feature should the consultant use to meet this requirement?
- A. Advanced Mapping
- B. Customizable Rollups
- C. Engagement Plans
- D. Levels
Answer: A
NEW QUESTION # 89
A nonprofit organization has been using Salesforce without NPSP. The organization is now interested in the NPSP functionality and wants the consultant to recommend if NPSP should be used in the same Salesforce environment or if they should start over in a new environment.
Which tool should the consultant use to help evaluate and recommend the best course of action?
- A. Lightning Experience Migration Assistant
- B. NPSP Health Check
- C. Setup Audit Trail
- D. Salesforce Optimizer
Answer: B
NEW QUESTION # 90
A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost. They want to evaluate information including pipeline value, number of opportunities. Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.
Which solution should a consultant recommend?
- A. B28 Marketing Analytics
- B. Salesforce Reports
- C. NPSP Advanced Mapping
- D. Insights Platform Data Integrity
Answer: B
NEW QUESTION # 91
Which one do you like?
- A. Create a custom number field on the Contact and create a Customizable Rollup Filter using Donor Streak as the Operation
- B. Create a custom text field on the Contact and create a Customizable Rollup Filter using Donor Streak as the Operation
- C. Create a custom text formula field on the Contact and create a Customizable Rollup Filter using Donor Streak as the Operation
- D. Create a custom currency field on the Contact and create a Customizable Rollup Filter using Donor Streak as the Operation
Answer: B
NEW QUESTION # 92
A nonprofit organization has a lot of donors who give recurring donations. Some donors like to have their recurring donations by three times per year. What should the consultant advise?
- A. Use the tri-yearly installment period that comes by default with Recurring Donations.
- B. Create a custom installment period in NPSP Settings, and then add the tri-yearly custom installment period to the custom installment picklist.
- C. Change one of the values on the custom installment picklist to tri-yearly.
- D. Tri-yearly is not available as an option in Recurring Donations so for those the nonprofit will need to use Opportunities with multiple payments.
Answer: B
Explanation:
For donors who prefer to have their recurring donations three times per year, follow these steps to create a custom installment period in NPSP:
Navigate to NPSP Settings:
Go to the App Launcher and search for "NPSP Settings".
Access Recurring Donations Settings:
In NPSP Settings, click on "Donations".
Select "Recurring Donations".
Create a Custom Installment Period:
Click on "Custom Installments".
Add a new custom installment period named "Tri-Yearly" or any other preferred name.
Define the specific details for this installment period, such as frequency and dates.
Add to Installment Picklist:
Ensure the new custom installment period is added to the Recurring Donation installment picklist.
Update existing recurring donations as needed to use the new installment period.
This customization allows the organization to accommodate donors who prefer tri-yearly installments.
Reference:
Salesforce NPSP Documentation: Recurring Donations
Salesforce Trailhead: Recurring Donations in NPSP
NEW QUESTION # 93
A large nonprofit has chapters in multiple locations that want to operate under one central brand. The nonprofit wants the ability to customize user roles, processes, and messaging unique to each location.
Which two Salesforce tools include the ability to segment data and functionality using business units?
Choose 2 answers
- A. Marketing Cloud
- B. Digital Engagement
- C. Pardot
- D. Datorama
Answer: A,D
Explanation:
https://trailhead.salesforce.com/en/content/learn/modules/audience-segmentation/learn-about-segmentation-tools
NEW QUESTION # 94
A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?
- A. Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.
- B. Set up NPSP Levels for the categories based on Total Gifts This Year.
- C. Create a picklist field that will display the categories based on the Total Gifts This Year field.
B Create a custom field on the Opportunity that will display the categories and a process in Process Builder to populate the value based on the Total Gifts This Year field.
Answer: B
NEW QUESTION # 95
A nonprofit organization needs an audit trial of metadata changes over time and the ability to develop, test, and a release project independent of other projects in development. Which development model should be chosen?
- A. Application development
- B. Change Set development
- C. Org development
- D. Package development
Answer: D
NEW QUESTION # 96
A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their spouse on that gift.
Assuming standard NP5P configuration, what should a consultant recommend to satisfy this request?
- A. Clone the Opportunity and set the primary contact to the spouse.
- B. Create an Opportunity Contact Role for the spouse and set the role to Soft Credit.
- C. Create an Opportunity Contact Role for the spouse and mark it as primary.
- D. Enable Automatic Soft Credit for household members in NPSP settings.
Answer: D
Explanation:
Explanation
https://powerofus.force.com/s/article/NPSP-Configure-Automated-Soft-Credits#ariaid-title6
NEW QUESTION # 97
A nonprofit organization is using a free trial of Nonprofit Cloud and engages with a consultant to do some custom configuration work. The consultant starts to gather requirements and look at the overall design. Which two things should the consultant know about the trial experiences available on the Salesforce.org website?
- A. It is a Developer Edition org
- B. The free trial period is for 30 days
- C. The trial choices include Lightning Enterprise or Lightnng Enterprise + NPSP
- D. Five licenses are included at no cost for qualified customers
Answer: B,C
Explanation:
Understanding the trial experiences available on the Salesforce.org website is crucial for setting expectations and planning custom configuration work. Here's detailed information about the trial options:
Available Trial Experiences:
Lightning Enterprise: This option provides a standard Salesforce Lightning Enterprise edition, suitable for exploring core CRM capabilities.
Lightning Enterprise + NPSP: This trial includes the Nonprofit Success Pack (NPSP) on top of the Lightning Enterprise edition, tailored specifically for nonprofit needs.
Free Trial Period:
The free trial period for Salesforce.org trials is 30 days. This provides enough time to explore features, gather requirements, and conduct initial custom configuration work.
Why Not Other Options:
Option A: While free licenses may be available for qualified customers, this is separate from the trial experience and not universally applicable.
Option D: The trial orgs provided by Salesforce.org are typically not Developer Edition orgs but are configured to showcase the Enterprise capabilities with or without NPSP.
By knowing that the trial choices include Lightning Enterprise or Lightning Enterprise + NPSP and that the free trial period is for 30 days, the consultant can effectively plan and execute the initial phases of the project.
Reference:
Salesforce.org Trial Experiences Information
Salesforce Nonprofit Success Pack (NPSP) Documentation
NEW QUESTION # 98
A finance associate needs to track specific funds associated with gifts from individuals and organizations.
Gifts may be received as either single amounts associated with one or more funds, and totals by fund will need to be reported on for reconciliation with a finance system.
How should the consultant accomplish this with NPSP?
- A. Create Campaign records for each of the funds, and associate them with the Opportunity Primary Campaign field on the Opportunity records representing the amounts towards each fund.
- B. Create General Accounting Unit records for each of the funds, and associate them with the Opportunity by GAU Allocation record amounts representing the amounts towards each fund.
- C. Create a custom multi-select picklist on the Opportunity record to allow for choosing each of the funds towards which the gift is designated.
- D. Create Campaign records for each of the funds, create a custom Lookup to Campaigns on the Payment Object, and associate them with Payment records representing the amounts towards each fund.
Answer: B
NEW QUESTION # 99
A donor has committed to give a consistent amount every month. The nonprofit wants to update the schedule to reflect one-time adjustments to this amount.
What should the consultant recommend to record the regular donations correctly7
- A. Clone Opportunities with Payments.
- B. Implement Enhanced Recurring Donations.
- C. Create scheduled Payments.
- D. Create a process using Process Builder.
Answer: B
NEW QUESTION # 100
What is a common cause of the NPSP upgrade failing when run in Production and there were no issues running it in the sandbox?
- A. Not having one or more of the packages in NPSP installed
- B. Not having adequate test code coverage
- C. Not changing the account model to the Household Account Model before trying to upgrade
- D. Not running the NPSP Health Check before trying to upgrade in production
Answer: B
NEW QUESTION # 101
A nonprofit has a large volume of data across multiple objects in Salesforce and external databases. The nonprofit needs to quickly query data across its systems to get insights on any device about the impact it is having.
Which solution should the consultant recommend?
- A. Salesforce Connect
- B. External Objects
- C. Salesforce Reports & Dashboards
- D. CRM Analytics
Answer: D
Explanation:
To quickly query data across multiple systems and get insights on any device about the impact the nonprofit is having, the consultant should recommend:
CRM Analytics (formerly known as Tableau CRM or Einstein Analytics):
CRM Analytics allows for advanced data analysis, visualization, and reporting. It can integrate data from multiple Salesforce objects and external sources, providing comprehensive insights across systems. It is designed to work seamlessly on various devices, ensuring accessibility and usability.
NEW QUESTION # 102
A nonprofit organization has a new system administrator who has just taken over managing its existing Salesforce organization and wants to know which data maintenance practices should be used.
Which two data hygiene practices should a consultant recommend? Choose 2 answers
- A. Run Health Check.
- B. Create a new custom object to store legacy data.
- C. Delete all past activities.
- D. Organize reports into appropriate folders.
Answer: A,D
NEW QUESTION # 103
An employee has been terminated at a nonprofit. The nonprofit's system admin immediately disabled the former employee as a Salesforce user but is concerned the employee may have exported exposed login credentials to multiple external systems before departing.
Which feature should the consultant recommend to protect this data In the future?
- A. Shield Platform Encryption
- B. Organization-wide Defaults
- C. Named Credentials
- D. Individual Object
Answer: C
Explanation:
To protect data and secure login credentials for external systems, the consultant should recommend using Named Credentials. Named Credentials simplify the management of authentication for external systems by storing login credentials securely within Salesforce. This approach reduces the risk of exposed credentials and ensures that data remains protected even if an employee is terminated.
Steps:
Configure Named Credentials in Salesforce for each external system.
Store the authentication details securely within Salesforce.
Use Named Credentials in Apex code and integrations to access external systems.
Regularly review and update Named Credentials as needed to maintain security.
Reference:
CertGod Nonprofit Cloud Consultant Guide: Discusses the use of Named Credentials for securing access to external systems.
Salesforce Documentation on Named Credentials: Provides setup and usage instructions.
NEW QUESTION # 104
The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.
How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
- A.
- B.
- C.
- D.
Answer: B
Explanation:
To track grant lifecycles using the Nonprofit Success Pack (NPSP), including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments, the consultant should model the components as follows:
Payments = Opportunities with Payments:
Use the Opportunities object in Salesforce to track each grant awarded.
For each Opportunity, create related Payment records to track individual disbursements or installments of the grant amount.
Applications = Deliverables:
Utilize the Deliverables object to track the application process for grants.
Create Deliverable records to capture key details such as submission deadlines, requirements, and statuses.
Reporting Deadlines = Deliverables:
Similar to applications, use the Deliverables object to track reporting deadlines.
Create Deliverable records for each required report, specifying due dates and completion statuses.
Actions = Activities:
Use the Activities object to assign tasks and actions to staff members.
Create Task records for actions related to the grant, such as follow-ups, meetings, and communications.
This configuration ensures that all aspects of the grant lifecycle are tracked effectively within Salesforce, leveraging NPSP's capabilities to manage opportunities, payments, deliverables, and activities.
Reference:
Salesforce Nonprofit Success Pack Documentation: Detailed instructions on using Opportunities, Payments, Deliverables, and Activities in NPSP.
Salesforce Help Documentation: Opportunities, Activities, Payments, Deliverables.
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NEW QUESTION # 105
A nonprofit wants to use Salesforce technology to train and test its employees on skills related to brand messaging, creating support cases for IT, and publishing online videos.
Which solution should the consultant recommend?
- A. Prompts for In-App Guidance
- B. Knowledge
- C. Custom Help pages
- D. myTrailhead
Answer: D
Explanation:
myTrailhead is the best solution for a nonprofit organization that wants to train and test its employees on various skills such as brand messaging, creating support cases for IT, and publishing online videos. myTrailhead provides a customized learning experience that can be tailored to specific needs and allows for interactive and engaging training modules. This solution also includes testing capabilities to assess employee understanding and track progress over time.
Reference:
Nonprofit Cloud Consultant Guide: myTrailhead is recommended for creating customized and engaging training modules that can be tracked and assessed over time.
NEW QUESTION # 106
A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field.
What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users'?
- A. Manage Encryptiorvieys system permission
- B. View Ail Contact object permission
- C. View All Data system permission
- D. View Encrypted Data system permission
Answer: A
Explanation:
Explanation
https://trailhead.salesforce.com/content/learn/modules/spe_admins/spe_admins_set_up
NEW QUESTION # 107
A nonprofit organization has a large volume of contacts, organizations, and address records. The organization wants to migrate all of its data into its NPSP org.
What are two considerations? Choose 2 answers
- A. Migrating all historical address information impacts system data storage.
- B. Tracking addresses with the Address object may introduce more complexity.
- C. There is a limit of three addresses per contact or organization that can be migrated into NPSP.
- D. Address verification only works with the one-to-one and individual ("Bucket") Account models.
Answer: A,B
NEW QUESTION # 108
A consultant is setting up several integrations for a nonprofit.
What strategy could the consultant implement to help prevent interruptions between the integration and Salesforce?
- A. Use the REST API with the REST Explorer to set up the integration.
- B. Use the System Admin's user account for integrations.
- C. Create a user account solely for integrations.
- D. Create the integration using the SOAP API with My Domain enabled.
Answer: C
Explanation:
To help prevent interruptions between integrations and Salesforce, creating a user account solely for integrations is a recommended strategy. Here's why and how to set it up:
Create a Dedicated Integration User:
Navigate to Setup > Users > Users.
Create a new user specifically for integration purposes.
Assign an appropriate profile with the necessary permissions for the integrations.
Benefits of a Dedicated Integration User:
Isolation of Permissions: The integration user can be given only the permissions required for the integrations, enhancing security.
Minimized Risk of Interruption: If individual user credentials are changed or users leave the organization, the integrations remain unaffected.
Audit and Monitoring: It is easier to monitor and audit integration activities when they are tied to a dedicated user account.
Set API Access for the Integration User:
Ensure that the profile assigned to the integration user has API access enabled.
Configure any necessary OAuth settings if using OAuth for authentication.
Test the Integration:
Use the integration user credentials to set up and test the integrations.
Ensure that the integrations are functioning correctly and that data is being transferred as expected.
By creating a dedicated integration user, you can ensure more stable and secure integration processes between Salesforce and other systems.
Reference:
Salesforce Integration Best Practices: Integration Best Practices.
Salesforce User Management Guide: User Management.
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NEW QUESTION # 109
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