Jul-2024 FREE Microsoft MS-740 PRACTICE QUESTIONS AND ANSWERS UPDATES
DEMO FREE BEFORE YOU BUY MS-740 DUMPS
The MS-740 exam is designed for IT professionals who are responsible for managing and troubleshooting Microsoft Teams. MS-740 exam validates the candidate's expertise in identifying and resolving issues related to Microsoft Teams. It also tests the candidate's proficiency in deploying, configuring, and managing Microsoft Teams, and their understanding of the Teams architecture and integration with other Microsoft services.
Microsoft MS-740 (Troubleshooting Microsoft Teams) Certification Exam is a comprehensive certification exam that is designed to test the skills of IT professionals in troubleshooting Microsoft Teams. Troubleshooting Microsoft Teams certification exam is ideal for those who are already working in the IT industry and have experience with Microsoft Teams. MS-740 exam covers a range of topics related to troubleshooting Microsoft Teams, including identifying problems, analyzing logs, and troubleshooting connectivity issues.
NEW QUESTION # 71
A company configures IP address 10.3.0.0 as the Location Information Service subnet.
The Microsoft Teams client does not display the emergency address for a user. You confirm that the user has a
correctly assigned and validated E911 address that includes geo-coordinates.
You observe the following record in the Teams log:
You need to identify the root cause of the issue.
Which segment of the Teams log record identifies the cause of the issue?
- A. locationld'inull
- B. 'ipv4"':"10.3.145.22,,,"subnetLengthIPv4":"20"
- C. "publiclp":"216.82.234.65
Answer: A
NEW QUESTION # 72
You are managing a Microsoft Teams environment.
Users report the following audio quality issues:
Voices sound robotic or are garbled.
Attendees cannot hear other participants well or at all.
You need to troubleshoot the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
Topic 2, Contoso, Ltd
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.
Background
Contoso, Ltd. is a telecommunications company that has offices in Bulgaria, Italy, Canada, and the United States. The company has 5,000 employees. The company has the following departments:
IT
Sales
Human resources (HR)
Research and development (R&D)
Technical support
Legal
The company does a lot of business with the following partner companies. Contoso employees are not able to communicate with these partners by using Microsoft Teams.
Microsoft.com
PartnerCompanyLTD.com
The company currently uses Skype for Business (SfB) as a collaboration tool. The company wants to migrate to Microsoft Teams. Contoso is beginning a pilot project as part of a Microsoft Teams upgrade. You determine that some offices do not have calling plan licenses.
Current environment
Active directory
The network contains an on-premises Active Directory domain. All user accounts are assigned to departmental organizational units (OUs).
Network environment
All traffic is routed through a VPN solution.
Average network bandwidth on Wi-Fi is 3.2 mbps.
Microsoft 365
You assign all employees a Microsoft Office 365 E5 license. You enable the following services for all users:
Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive for Business
Azure AD dynamic group membership
Azure Active Directory (Azure AD)
Microsoft Teams
The Microsoft Teams upgrade policy is set to Islands coexistence mode.
Requirements
Calling
You must create auto attendants and call queue groups for the sales department and the support department. You must configure the following numbers:
Sales department employees must be able to dial international numbers. Other department employees must be prevented from dialing international numbers.
The secondary number for the sales department must always be displayed whenever a sales department employee makes an outbound call.
Calls to support team members must be distributed in such a way that each agent gets the same number of calls.
Emergency calling
You must configure the following normalization rules for emergency calls:
Sales department users need to use 4-digit extension calling.
Support department users need to use 5-digit extension calling.
All local calls for Redmond (country code and region code is +1425) should be dialed without having to put the +1425 in front of the number.
Security
You must implement dynamic group membership and use the department's attribute.
Users must change their password every 60 days.
You must implement a new security policy that has the following requirements:
Only guest users from the approved partner domains must be allowed to connect to collaborate by using Microsoft Teams.
Guest users must be prevented from inviting other guests.
Guest users must be prevented from making private calls.
The sales and the technical support department should be able to dial out using the corresponding number.
Guest users should only be allowed to chat from their own accounts.
Teams channels
Teams and channels must meet the following compliance requirements:
Each team must expire 365 days after it is created.
All team content must be deleted when the team expires
An administrator must be able to restore deleted team content within 30 days.
Group names must not change once they are created.
Meetings and live events
You identify the following requirements for meetings and live events:
All meetings facilitated by employees must be hosted on Microsoft Teams.
Guest users must be able to join live events.
Guest users must always wait in a meeting lobby.
Employees must always bypass the meeting lobby when they join meeting by using the Microsoft Teams client.
You must record all live events.
Issues
User1
User1 starts an important meeting by using Microsoft Teams. The call drops unexpectedly. User1 provides you with the following log data after reproducing the issue:
User2
Administrators report that User2 can sign in to Teams. Most policies are assigned to User2, but you are not able to assign a phone number to User2. You run the following PowerShell command and review the output:
User3
User3 reports an authentication issue while signing in to Teams. You troubleshoot the issue by reviewing the Teams desktop app logs. You identify the following authentication error message:
0xCAA82EE7 The server name could not be resolved.
User4
User4 reports that they receive multiple email messages about missed chat conversations.
Sales team
You create a Team named Test is used by the sales team.
All users report that an error message displays when they view the Files tab in the general channel for the team.
You view the following error in the debug logs:
2021-05-14T14:56:54.001Z Err items-view error:
singleOperationHandler.spFolderItemSet.getItems - File Not Found.
Conditional Access policy
Users report a variety of issues accessing resources. You run the following PowerShell cmdlets:
$CA = Get-AzureADMSConditionalAccessPolicy -Identity
$CA.ToJson()
You review the output from the cmdlets:
Teams performance
After recent network changes, users report the following issues that impact all users:
Messages arrive to recipients after significant delays.
The Teams app loads slowly.
The quality of audio and video during meetings is poor.
Calls drop unexpectedly and it takes a long time to rejoin meetings.
You review the following log entries:
NEW QUESTION # 73
A bank uses Microsoft Teams.
Some users are experiencing a variety of issues when trying to post to channels or update channels.
You need to view configuration settings to troubleshoot the reported issues.
Where should you check? To answer, drag the appropriate configuration locations to the correct issues Each
location may be used once, more than once, or not at all You may need to drag the split bar between panes or
scroll to view content.
Answer:
Explanation:
Explanation
To troubleshoot the reported issues, you should check the following configuration locations:
For issue 1, you should check the channel setting. You can edit the channel setting by clicking on
the three dots next to the channel name and selecting Manage channel. There, you can see if the channel
is moderated or not. If it is moderated, only the channel moderators and owners can start new posts in
the channel1.
For issue 2, you should check the team setting. You can edit the team setting by clicking on the three
dots next to the team name and selecting Manage team. There, you can see if the team members have
permission to create and update channels or not2. You can also see if the team has reached the
maximum number of channels allowed, which is 2003.
For issue 3, you should check the teams policies. You can view and edit the teams policies in
the Microsoft Teams admin center. There, you can see if the users have permission to delete channels or
not. You can also see if the channel is a private channel, which can only be deleted by its owner.
NEW QUESTION # 74
A company plans to review access to Microsoft Teams by guest users.
A team owner reports that guest users from an old project have not received an access review this month. The
guest users are still active in the team,
You need to troubleshoot the issue.
What should you do?
- A. Launch the Azure AD admin center. Navigate to the External Identities section of the Azure AD blade.
- B. Launch the Azure Active Directory (Azure AD) admin center. Navigate to the Identity Governance
section of the Azure AD blade. - C. Launch the Teams admin center. Navigate to the Guest access section of the Users blade.
- D. Launch the Microsoft 365 admin center. Navigate to the Guest access section of the Users blade.
Answer: A
NEW QUESTION # 75
You are managing a Microsoft Teams environment.
Users report the following audio quality issues:
Voices sound robotic or are garbled.
Attendees cannot hear other participants well or at all.
You need to troubleshoot the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
NEW QUESTION # 76
A company uses Microsoft Teams.
A user reports that they are unable to start recording a meeting.
You need to investigate the issue by reviewing the appropriate information.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 77
A company uses Direct Routing.
Users report that they are not able to dial out to specific numbers. You have been provided with the tenant's dial plan that has the following normalization rule:
* Pattern: A0?(\d{7))$
* Translation: +1250S1
The administrator is unsure if the normalization rule is causing this issue and needs help understanding it. You need to provide the administrator with the correct normalization of two dialed telephone numbers.
You need to provide the administrator with the correct normalization of two dialed telephone numbers What should you identify? To answer, select the appropriate translated numbers in the dialog box in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 78
A company implements Microsoft Teams.
You need to recommend channel types so that the company can implement specific capabilities Which channel type should you recommend? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 79
You manage the Microsoft Teams environment for a company.
A private channel is deleted. After 20 days, the channel owner restores the channel to retrieve a file. A user reports that they cannot access the SharePoint site for the channel.
You need to restore the SharePoint site that is associated with the private channel.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Get-SPODeleteSite -IncludepersonalSite
2 - Restore-SPODeleteSite -Identity ""<URL>""
3 - Navigate to the private channel in Microsoft Teams....
NEW QUESTION # 80
You need to set up the calling environment for the sales and support departments.
Which setup paths should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
NEW QUESTION # 81
You are an administrator in an organization. You share files in chats with other users.
The users report that they are unable to access the files. Users see an error message as shown in the image:
You need to resolve the issue by updating the OneDrive for Business settings for the users. You navigate to
the settings page for the Team's SharePoint site collection.
What should you do?
- A. Disable Limited-access user permission lockdown mode.
- B. Enable document sets.
- C. Enable Limited-access user permission lockdown mode.
- D. Disable site policy.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/sharepoint/troubleshoot/administration/access-denied-or-need-permission-error
NEW QUESTION # 82
A college has an Office 365 for Education verified tenant. Instructors create assignments for students.
A guest user reports they are unable to access an assignment that was shared with them in Microsoft Teams. You investigate the Fiddler logs and observe the following client error status response code:
401 Unauthorized
You need to determine the root cause for the issue. What is the root cause?
- A. Guest users cannot access assignments in Teams.
- B. Another guest user has the assignment opened at the same time.
- C. The assignment must be re-shared with the affected guest user.
- D. You must re-assign the license for the guest user.
Answer: C
NEW QUESTION # 83
You manage the Microsoft Teams environment for a company.
You need to configure the system to ensure that users can view data from an external app within a Teams channel.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Enable interaction with custom apps for the company,s tenant.
2 - Navigate to the channel where you want to share content from the external app.
3 - Select Connectors and select a webhook.
4 - Use the unique URL for the channel the post messages.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook
NEW QUESTION # 84
A company uses Microsoft Teams.
The company reports that employees are using an app in Teams that is not approved by company policies.
You need to block the app.
What should you do? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 85
You support a Microsoft Teams environment for a company.
You need to troubleshoot Teams app installation failures and update issues for users. What should you review? To answer, select the appropriate log in the answer are a. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 86
A company uses Microsoft Teams. You delete a user.
You suspect that the deleted user is listed as the owner of a team. You attempt to connect to the Teams PowerShell module to investigate the issue. The following message appears:
Connect-MicrosoftTeam : The term 'Connect-MicrosoftTeam' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
You need to resolve the error and confirm whether the deleted user is still owner of the team.
Which four PowerShell commands should you use to develop the solution? To answer, move the appropriate commands from the list of commands to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Install-Module MicrosoftTeams
2 - Import-Module MicrosoftTeams
3 - Connect-MicrosoftTeams
4 - Get-TeamUser -GroupID <GROUP1D> -Role Owner
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/set-up-your-computer-for-windows-powershell/download-and-install-the-skype-for-business-online-connector
NEW QUESTION # 87
You need to recommend a solution for configuring security for sales interns.
Which two PowerShell commands can the company use to achieve the goal? Each correct answer presents a
complete solution.
NOTE: Each correct selection is worth one point.
- A.
- B.
- C.
- D.
Answer: A,B
NEW QUESTION # 88
You manage a company's Microsoft Teams environment.
Members of a team cannot send emails to a channel's email address.
You need to determine the cause of the issue.
What are two possible causes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. The email contains more than 25 inline images.
- B. The channel email address is part of a distribution list.
- C. The email has more than 10 file attachments.
- D. The channel's associated SharePoint folder was renamed.
- E. Email integration is not enabled.
Answer: B,D
Explanation:
Reference:
https://support.microsoft.com/en-us/office/send-an-email-to-a-channel-in-teams-d91db004-d9d7-4a47-82e6-fb1b16dfd51e
NEW QUESTION # 89
Note: This question is part of a series of questions that present the same scenario. Each question in the series
contains a unique solution that might meet the stated goals. Some question sets might have more than one
correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions
will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each
connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by
using the mobile connection.
You need to determine the cause of the issue.
Solution: Confirm whether the user can communicate with external users.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION # 90
A college has an Office 365 for Education verified tenant. Instructors create assignments for students.
A guest user reports they are unable to access an assignment that was shared with them in Microsoft Teams.
You investigate the Fiddler logs and observe the following client error status response code:
401 Unauthorized
You need to determine the root cause for the issue. What is the root cause?
- A. Guest users cannot access assignments in Teams.
- B. Another guest user has the assignment opened at the same time.
- C. The assignment must be re-shared with the affected guest user.
- D. You must re-assign the license for the guest user.
Answer: C
NEW QUESTION # 91
A company uses Microsoft Teams.
A user reports that they are unable to start recording a meeting.
You need to investigate the issue by reviewing the appropriate information.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 92
......
The Troubleshooting Microsoft Teams certification exam comprises of multiple-choice questions that cover a wide range of topics related to Microsoft Teams, such as managing user access, configuring settings, troubleshooting connectivity issues, and resolving audio and video problems. MS-740 exam also covers best practices for monitoring and maintaining Microsoft Teams, as well as identifying security threats and mitigating them.
Latest Microsoft MS-740 Dumps with Test Engine and PDF: https://examsboost.pass4training.com/MS-740-test-questions.html
