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Updated: Oct 08, 2026

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Salesforce Slack-Con-201 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Slack Consultant Exam (Slack-Con-201)
Exam Number:Slack-Con-201
Exam Duration:90 minutes
Real Exam Qty:60 multiple-choice / multiple-select (+ up to 5 unscored questions)
Passing Score:67%
Exam Price:USD 200
Certificate Validity Period:Not explicitly stated by Salesforce (commonly maintained via certification maintenance requirements)
Available Languages:English
Related Certifications:Salesforce Certified Slack Administrator
Salesforce Certified Slack Developer
Salesforce Certified Business Analyst
Exam Format:Multiple-choice, Scenario-based questions, Multiple-select
Recommended Training:Slack Consultant Exam Preparation Trailhead
Exam Registration:Salesforce Certification Registration
Sample Questions:Salesforce Slack-Con-201 Sample Questions
Exam Way:Online proctored or onsite testing center exam
Pre Condition:No formal prerequisite required
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-slack-consultant---Slack-Con-201

Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Delivery and Migration17%- End-to-end migration planning and execution
- Slack delivery best practices
- Role definition across Slack, partner, and client teams
Slack Administration and Governance- Workspace configuration and settings
- Security and compliance controls
- User lifecycle management
Change Management and Adoption- Training and enablement planning
- Communication and rollout planning
- User adoption strategies
Solution Design for Slack- Workspace architecture and design principles
- Integration design with Salesforce ecosystem
- Channel strategy and governance model

Salesforce Certified Slack Consultant Sample Questions:

Question #1

You are working with a client on a Slack Business+ plan that has more than 200 employees. The client often works with external partners and has a vision to keep work in Slack as organized as possible while also providing space to create connections outside of daily responsibilities.
Which activity would NOT be included in your project plan?

  • A. Channel strategy
  • B. Governance
  • C. Discovery
  • D. Grid design
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).

Question #2

What is the most effective way to project manage a team in Slack?

  • A. Run team sync in channels using automated reminders to save time and keep updates regular and transparent.
  • B. Send a check-in template to teammates to respond to on a weekly basis.
  • C. During the weekly check-in meetings on Zoom, remind teammates to share updates in Slack.
  • D. Connect the Jira app to your team channel and ask for weekly updates through the app integration.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).

Question #3

Your client has fully transitioned to remote working and wants to maintain their daily Agile syncs at 9 a.m.
They have asked if there is a feature in Slack that can help make their syncs easier to manage and more productive.
What should you recommend?

  • A. Leverage a Workflow Builder template to automatically ask teammates to post updates in channel.
  • B. Use huddles for everyone to join the 9 a.m. meeting and share their updates.
  • C. Request teammates to share their updates in the project channel.
  • D. Integrate a project management tool into Slack for teammates to fill out their latest progress prior to the sync.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

Your client wants to enforce controls and display a warning every time that @channel, @here or @everyone is used in channels with six or more members.
How should you advise them?

  • A. In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning when @channel, @here or @everyone is used.
  • B. In org settings, organization policies, permissions tab, you can set up a Messaging policy to show a warning at least once a day.
  • C. In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning the first time someone logs on each day.
  • D. This is a default setting - members will always get a warning when using @channel, @here or
    @everyone in any channel with at least six members.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).

Question #5

Your client has five workspaces with Slack admins across multiple departments. The client would like to centralize their support process.
How should you structure the support model so admins can most efficiently review and complete employee requests?

  • A. Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.
  • B. Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee.
  • C. Send requests to admins through direct messages (DMs) so only one admin sees each request and adds the request to their personal backlog.
  • D. Funnel all requests to a central public single-workspace channel for admins where they can coordinate ownership of each request.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).

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