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Updated: Nov 01, 2026
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Prerequisites
The specialists who plan to get this certificate have to already hold the ITIL Foundation certification. It is recommended that the examinees understand the Information Technology terminology and the context of agreement management as well as service offerings in their specific business environments. In addition, the candidates need to have at least two years of professional experience in the field of Information Technology service management. The intended audience for the test is Business Managers, IT Professionals, and Business Process Owners, among others.
Who should take the ITILSC-SOA exam
The PeopleCert ITILSC-SOA Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in PeopleCert ITILSC-SOA Certification. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The PeopleCert ITILSC-SOA Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the PeopleCert ITILSC-SOA Exam then he should take this exam.
EXIN ITILSC-SOA Exam Overview:
| Certification Vendor: | EXIN / AXELOS (ITIL qualification scheme) |
|---|---|
| Exam Name: | ITIL Service Capability: Service Offerings and Agreements (SOA) |
| Exam Number: | ITILSC-SOA |
| Related Certifications: | ITIL Foundation ITIL Intermediate Capability Stream ITIL Service Lifecycle Stream |
| Certificate Validity Period: | Lifetime (ITIL v3 certifications do not expire) |
| Exam Format: | Scenario-based multiple choice, Complex multiple-response questions |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% (28/40) |
| Available Languages: | English |
| Real Exam Qty: | 8 scenario-based multiple choice questions (40 marks total) |
| Recommended Training: | PeopleCert ITIL Training Axelos ITIL Official Site |
| Exam Registration: | PeopleCert ITIL Certification Registration EXIN ITIL Certification Information |
| Sample Questions: | EXIN ITILSC-SOA Sample Questions |
| Exam Way: | Online or onsite proctored exam (depending on accredited training provider) |
| Pre Condition: | ITIL Foundation certification is required before taking this exam. |
Entry Criteria for ITILSC-SOA Test
If you are in need of training and testing for the ITILSC-SOA exam, the qualification is to first hold the certification that is called the ITIL Foundation. Also, those with the certificates below can qualify for the ITILSC-SOA:
- Earlier ITIL V2 Foundation version as well as Foundation Bridge;
- The ITIL Expert certification in ITSM, which was achieved through the bridging routes of Service Manager or even Practitioner.
Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements
EXIN ITILSC-SOA Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Portfolio Management | |
| Supplier Management | |
| Service Offerings and Agreements Lifecycle | |
| Demand Management | |
| Service Catalogue Management | |
| Service Level Management |
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Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
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PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.
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