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Updated: Nov 10, 2026

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Avaya 37820X Deutsch Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Midsize Solution Design Exam
Exam Number:37820X
Real Exam Qty:60-65
Related Certifications:ACDS-3781 Avaya Midsize Solution Design
Available Languages:English
Exam Duration:90 minutes
Certificate Validity Period:2 years
Exam Price:$125-$175 USD
Passing Score:Scaled score ~700/1000 or approx 70%
Exam Format:Multiple Choice, Drag and Drop, Simulations, Scenario-Based
Recommended Training:Avaya Midmarket Solutions Design Training
Avaya IP Office Implementation and Design
Exam Registration:Avaya Learning Certification Portal
Pearson VUE Registration
Sample Questions:Avaya 37820X Deutsch Sample Questions
Exam Way:Online proctored or in-person at Pearson VUE authorized test centers
Pre Condition:No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge
Official Syllabus URL:https://learning.avaya.com/certifications/37820x.html

Avaya 37820X Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Customer Business Requirements Analysis15%- Analyze user and site communication needs
- Determine collaboration and mobility requirements
- Identify business objectives and drivers
Topic 2: Unified Communications & Collaboration Design15%- Mobility and remote worker solutions
- Voicemail and unified messaging design
- Integration with third-party systems
- Conferencing and collaboration applications
Topic 3: Contact Center & Customer Experience Solutions10%- Contact Center Select architecture
- Agent, supervisor, and reporting features
- Customer engagement design principles
Topic 4: Implementation & Migration Planning5%- Deployment strategies and rollout planning
- Migration approaches and risk mitigation
- Post-deployment validation and support
Topic 5: Networking and Infrastructure Design20%- LAN/WAN design and considerations
- QoS planning and bandwidth requirements
- Security, survivability, and redundancy
- VoIP and unified communications network design
Topic 6: Solution Sizing and Bill of Materials15%- Complete bill of materials preparation
- Hardware and software component selection
- System sizing and capacity planning
- Licensing requirements and calculation
Topic 7: Avaya Midsize Solution Portfolio20%- Deployment models: on-premise, hybrid, cloud
- Scalability and resiliency options
- Licensing models and options
- IP Office platform architecture and features

Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

Question #1

Siehe IT-FAC Szenario und Exponate.



Der Kunde. Das Island Tropics Family Amusement Center hat Lösungsentwürfe von zwei verschiedenen Anbietern erhalten, Anbieter A und Anbieter B. Als Vertreter des Herstellers möchte der Kunde, dass Sie die Vorzüge und Einschränkungen jeder Lösung erläutern. Für den Teil der Lösung für mobile Benutzer. Anbieter A hat vorgeschlagen, anstelle von Smartphones eine DECT-Lösung zu verwenden.
Was sind zwei Merkmale dieser Mobilitätslösung? (Wähle zwei.)

  • A. Es unterstützt Off-Premise-Konnektivität.
  • B. Es wird in einem separaten DECT-Netzwerk betrieben.
  • C. Es verwendet eine Reihe robuster Endpunkte.
  • D. Es nutzt das WiFi-Netzwerk von APs.
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

Question #2

Ihr Kunde möchte WIFI-Konnektivität.
Was ist das kostengünstigste Avaya DC-IP-Telefonmodell, das WIFI-Konnektivität unterstützt?

  • A. J179
  • B. J139
  • C. J129
  • D. J169
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

Welche beiden können in einer IP Office-Umgebung auf dem Vantage-Gerät ausgeführt werden? (Wähle zwei.)

  • A. Avaya IX Workplace-Client
  • B. Vantage Connect-Client
  • C. IP Office-Webclient
  • D. Avaya Equinox Attendant
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Question #4

Siehe Szenario: IT-FAC.

Sie haben sich für diesen Kunden entschieden, High Availability (HA. for the Session Border Controller for Enterprise (SBCE)) mit 15 SIP-Trunks zu installieren.
Welche Lizenzierung ist neben der Hardware für diese Lösung erforderlich?

  • A. 15 Standardlizenzen und 15 Standard-HA-Lizenzen
  • B. 30 Standardlizenzen; da Sie die Standardlizenzen für HA duplizieren müssen
  • C. 15 Standardlizenzen; da HA in der Standardlizenz enthalten ist
  • D. 15 Standardlizenzen und 15 Advanced-Lizenzen; da für HA Advanced-Lizenzen erforderlich sind
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Siehe Szenario: IT-FAC.

Sie beabsichtigen, IT-FAC zu empfehlen, die Geopräsenzfunktion zu verwenden, um den Überblick über das Sicherheits- und Wartungspersonal zu behalten.
Welche Anwendung und Bereitstellungsoption bietet diese Funktionalität?

  • A. one-X Mobile Preferred mit iOS- oder Android-Smartphones
  • B. Scopia Mobile mit iOS- oder Android-Smartphones
  • C. Avaya Communicator mit iOS- oder Android-Smartphones
  • D. one-X Mobile Preferred mit Windows-Smartphones
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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