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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. What describes a Scrum master's role in Agile development?

A) Reviewing code and merging development branches
B) Guiding team processes and removing impediments
C) Coordinating team logistics and managing external vendors
D) Monitoring system performance and reporting outages

2. How do environmental, social, and governance (ESG) principles affect IT projects?

A) They place restrictions on how companies are structured.
B) They guide procurement based on economic factors.
C) They influence sustainability and ethics in decisions.
D) They emphasize successful planning processes and strategies.

3. What is a benefit of manufacturing enterprise resource planning (ERP) systems?

A) Enhanced supplier marketing
B) Improved material coordination
C) Streamlined hiring processes
D) Customized machine software

4. Which customer relationship management (CRM) feature helps businesses track the effectiveness of their marketing?

A) Message delivery tracking
B) Promotion strategy evaluation
C) Campaign performance analysis
D) Contact response summaries

5. Which organizational policy states that an employee should never send unsolicited emails outside the organization?

A) Employee monitoring policy
B) Information use policy
C) Social media policy
D) Anti-spam policy

Solutions: