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Updated: Aug 17, 2026
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SAP C-FSM-2601 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Field Service Management |
| Exam Number: | C_FSM_2601 |
| Certificate Validity Period: | 5 years |
| Available Languages: | English, Japanese, Korean, Chinese, Portuguese, Spanish |
| Passing Score: | 64% |
| Exam Format: | Multiple Choice, Multiple Response, True/False, Fill in the Blank |
| Exam Duration: | 180 minutes |
| Exam Price: | $550 USD |
| Real Exam Qty: | 80 |
| Related Certifications: | SAP Certified Application Professional - SAP Field Service Management |
| Sample Questions: | SAP C-FSM-2601 Sample Questions |
| Exam Way: | Online proctored exam or at authorized testing centers worldwide |
| Pre Condition: | SAP recommends practical experience with SAP Field Service Management before attempting the exam. Familiarity with service management concepts and basic SAP navigation is beneficial. |
| Official Syllabus URL: | https://www.sap.com/certification/paths/c_fsm_2601.html |
SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Mobile Application | 20% | - Offline Capabilities - Mobile Checkout and Time Tracking - Field Service Mobile App Features - Real-Time Communication |
| Service Reporting and Analytics | 16% | - Custom Report Generation - Service Performance Metrics - Reports and Dashboards - KPI Monitoring and Analysis |
| Service Order Management | 26% | - Service Order Creation and Processing - Service Order Scheduling and Planning - Service Order Status Management - Service Order Assignment and Routing |
| Resource Management | 22% | - Technician Management - Travel and Route Optimization - Skill-Based Matching - Workforce Planning and Forecasting |
| Configuration and Integration | 16% | - Third-Party System Integration - API and Web Services - SAP FSM System Configuration - Integration with SAP ERP and CRM |
SAP Certified - SAP Field Service Management Sample Questions:
1. In which cases can assignment duration prediction be used?
There are two correct answers.
A) When using the planning widget
B) When creating efforts
C) When using best matching technician
D) When doing manual scheduling
2. In which cases can smartforms be used?
There are two correct answers.
A) To assign a technician to a job
B) To navigate to a job location
C) For error analysis and resolution steps
D) To ensure the technician captures data on-site
3. To test a business rule you use the 'Validation' function, and the 'Manual Execution' function in a test environment.
Choose the correct answer.
A) False
B) True
4. Which statement is true regarding the planning widget?
Choose the correct answer.
A) A dispatcher can choose which policy is applied by the planning widget
B) The planning widget can handle only 1 activity at a time
C) The planning widget can handle only 1 technician at a time
D) An administrator can choose which policy is applied by the planning widget
5. Which of the following features are part of company configuration?
There are four correct answers.
A) Custom translations
B) Company settings
C) Password policy
D) Service workflows
E) Admin policy groups
F) Screen configuration
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: C,D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A,B,D,F |
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