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Updated: Aug 01, 2026
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SAP C-C4H410-01 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1911 |
| Exam Number: | C_C4H410_01 |
| Passing Score: | 61% |
| Exam Duration: | 180 minutes |
| Exam Price: | $549 USD |
| Exam Format: | Multiple Choice, Multiple Response |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud |
| Certificate Validity Period: | Out of maintenance / Retired |
| Available Languages: | English |
| Real Exam Qty: | 80 |
| Recommended Training: | Exploring SAP Sales Cloud 1911 SAP Learning Hub |
| Exam Registration: | SAP Certification Hub SAP Training & Certification Shop |
| Sample Questions: | SAP C-C4H410-01 Sample Questions |
| Exam Way: | Online proctored or Onsite at SAP authorized test centers |
| Pre Condition: | Basic knowledge of SAP Sales Cloud, sales processes, and CRM concepts; no mandatory prerequisites |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h410_01-sap-certified-application-associate-sap-sales-cloud-1911 |
SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Lead distribution and qualification - Revenue scheduling and sales stages |
| Topic 2: Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Topic 3: Product and Pricing | 8%-12% | - Pricing components configuration - Trigger pricing in sales documents - Internal and external pricing determination |
| Topic 4: Data Migration and Integration | >12% | - Troubleshooting migration issues - Pre-packaged integration scenarios - Data migration templates and workbench |
| Topic 5: Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Configuration and administration tasks - Fine-tuning timeline and dependencies |
| Topic 6: Reporting and Analytics | 8%-12% | - Custom report components - Excel integration with reports - Interactive dashboards |
| Topic 7: Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Topic 8: Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Topic 9: User Management | 8%-12% | - Business roles and access rights - User creation and maintenance - Access control management |
| Topic 10: Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Topic 11: Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Topic 12: Account and Contact Management | <8% | - Contact data maintenance - Account groups and relationships |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup?
Please choose the correct answer.
Response:
A) Description
B) Category
C) Port Type Package
D) Port Binding
2. Which of the following actions can you perform using the administrator adaptation function?
Please choose the correct answer.
Response:
A) Enter default extension field values based on business logic.
B) Create an extension field and define its properties.
C) Create a code list resctriction for standard and extension fields.
D) Validate values for an extension field based on another field.
3. What must you maintain to transfer data into SAP Hybris cloud for customer?
Please choose the correct answer.
Response:
A) Code List Mapping
B) ID Mapping
C) Number ranges for business objects
D) Migration Templates
4. You need to import buying center relationships into your buying center from contacts. What must you ensure for the import to be successful?
Please choose the correct answer.
Response:
A) The buying center must include all the contacts mentioned in the opportunity.
B) The opportunity must include all the contacts mentioned in the buying center.
C) The buying center must include all the contacts from the account master.
D) The opportunity must include all the contacts from the account master.
5. A user is assigned to work centers that contain the same view, in the first work center, the user has unrestricted read and write access, in the second work center the user had read only access.
Which access rights does the user get for this view in both work centers?
Please choose the correct answer.
Response:
A) Restricted read access and unrestricted write access
B) Unrestricted Read and Write access
C) Unrestricted read access and restricted write access
D) Restricted Read and Write access
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B |
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