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Salesforce AP-203 Exam Overview:

Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A) Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
B) Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
C) Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
D) Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

2. Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

A) Create another matrix for OTC's and add all the attributes from Account and product as input and price as Output.
B) Create Apex class and hook code to calculate the price and add as a step within the pricing plan
C) Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems
D) Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix

3. United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.

A) Disconnect and New order
B) Modify Order
C) Change of Plan
D) Apply Promotion

4. A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

A) Use price list history checking the changes done after having enabled the track field history on the Price list entry object
B) Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
C) Use EPC project feature checking the changes done for the defaulted project after having enable the feature
D) Use the versioning feature and comparing the prices for the version product after having enabled the feature

5. ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

A) Coordinate migration readiness across regions and execute migration all at once to ensure consistency
B) Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
C) Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
D) Do not migrate legacy assets and leverage external objects within salesforce to access them

Solutions: