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Updated: Aug 19, 2026
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Nortel 920-129 Exam Overview:
| Certification Vendor: | Nortel |
| Exam Name: | Nortel Self-Service Solution Engineering |
| Exam Number: | 920-129 |
| Exam Format: | Multiple Choice, Scenario-Based Questions |
| Exam Price: | USD $125 |
| Real Exam Qty: | 60-100 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Passing Score: | 70-75% |
| Related Certifications: | Nortel Certified Design Specialist (NCDS) Nortel Certified Support Specialist (NCSS) |
| Certificate Validity Period: | 3 years |
| Recommended Training: | Nortel Official Training (Discontinued) |
| Exam Registration: | Prometric Registration |
| Exam Way: | Proctored at Prometric test centers |
| Pre Condition: | None required; recommended knowledge of Nortel IP telephony and contact center solutions |
Nortel 920-129 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 25% | - Database and security configuration - Server setup and deployment - Integration with Nortel communication platforms |
| Topic 2: Maintenance and Troubleshooting | 25% | - Fault isolation and resolution - Performance optimization - System administration and updates |
| Topic 3: Features and Functionality | 25% | - Reporting and monitoring tools - Call routing and management - User self-service portal features |
| Topic 4: Self-Service Solution Architecture | 25% | - System components and interfaces - Hardware and software requirements - Solution design principles |
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Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.
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Once download and installed on your PC, you can practice 920-129 test questions, review your questions & answers using two different options 'practice exam' and 'virtual exam'.
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