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Updated: May 26, 2026
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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:
1. Given the following configuration, what IP address will GK1 use to send and receive RAS messages?
GK1 (config)#interface serial 0/0/0 GK1 (config-if)#ip address 192.168.0.2 255.255.255.0 GK1 (config-if)#exit GK1 (config)#interface serial 0/0/1 GK1 (config-if)#ip address 172.16.0.2 255.255.255.0 GK1 (config-if)#exit GK1 (config)#gatekeeper GK1 (config-gk)#zone local SanJose cisco.com 172.16.0.2 GK1 (config-gk)#zone remote Austin cisco.com 192.168.0.1 GK1 (config-gk)#zone prefix SanJose 2... GK1 (config-gk)#zone prefix Austin 3...
A) 192.168.0.1
B) 172.16.0.2
C) RAS messages will be load balanced between 192.168.0.2 and 172.16.0.2
D) 192.168.0.2
2. Refer to the exhibit. You have received a trouble ticket stating that calls to international numbers are failing. To place an international call, users dial the access code "9," followed by "011," the country code, and the destination number. After entering the debug isdn q931 command on the MGCP gateway, you have the user attempt the call again.
Based on the debug output, what is the most likely cause of this problem?
A) The user's CSS does not permit international calls.
B) The gateway dial peer needs to prefix "011" to the called number so the PSTN knows this is an international call.
C) The TON is incorrect.
D) Cisco Unified CallManager is not stripping the access code before sending the call to the gateway.
E) The circuit is not configured correctly or has a physical layer issue.
3. Which QoS methodology combines strict priority queuing with class-based weighted fair queuing?
A) IP Frame Relay RTP Priority
B) LLQ
C) RSVP
D) Multilink
E) IP RTP Priority
4. As a network administrator, you should be familiar with various commands. Which command can be used to enable a SIP user agent on a Cisco router?
A) sip-ua dial-peer configuration mode subcommand
B) sip-ua global configuration mode command
C) No special command is required. SIP is on by default.
D) sip-ua interface configuration mode subcommand
5. Refer to the exhibit. A site is using four-digit extensions for internal calling. The voice-mail pilot number is 8000. Calls to extension 2001 hear the Cisco Unity opening greeting instead of the subscriber's greeting when forwarded to Cisco Unity.
What is the probable cause?
A) Extension 2001 has not been defined in Cisco Unity.
B) A call routing rule has been added that is preempting the Attempt Forward rule.
C) A greeting has not been recorded for mailbox 2001.
D) The Voice Mail Box Mask setting in Cisco Unified CallManager is set to 8000 instead of XXXX
E) The mailbox is configured with the E.164 number instead of the extension.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: E | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
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